Privacy Policy

Last updated: September 22, 2025

At You Official (https://youofficial.in/), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our Shopify store.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, payment gateway information (processed securely through Shopify and Razorpay).
Account Information: Login credentials if you create an account on our store.
Usage Data: IP address, browser type, device information, pages visited, and interactions on the site.
Marketing Information: Preferences you share when signing up for newsletters or promotions.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Communicate order updates, promotions, or important announcements.
Improve our website, products, and services.
Prevent fraudulent transactions and protect our customers.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

Service Providers: Shopify, payment gateways, delivery partners, and other trusted vendors for order fulfillment and marketing.
Legal Requirements: If required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and show personalized content. You can manage your cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and restricted access to sensitive data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to the processing of your personal data.

To exercise these rights, contact us at qeuries.youofficial@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Returns & Exchanges

All products are made specifically for you. No refunds or returns are allowed. However, you may request an exchange within 7 days of delivery.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Address: A-640 A, Palam Vihar, Gurgaon – 122017, Haryana, India
Phone: +91-9650772545
Email: qeuries.youofficial@gmail.com
Website: https://youofficial.in/