Terms and Conditions

Welcome to You Official (https://youofficial.in/). By accessing or using our website and purchasing products, you agree to comply with these Terms and Conditions. Please read them carefully.

1. General

  • All products sold on our website are made specifically for you. By placing an order, you confirm that you understand and accept that items are custom-made.
  • We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page with the “Last updated” date.

2. Orders and Payment

  • Orders can be placed online via our website using the available payment methods.
  • Payment must be completed before the order is processed.
  • All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to cancel an order if payment is not received or if there is a discrepancy in pricing or product availability.

3. No Refunds or Returns

  • All products are made specifically for you. Therefore, we do not offer refunds or returns.
  • Exchanges are allowed within 7 days of delivery, subject to product condition and availability.

4. Shipping and Delivery

  • We ship orders to the address provided by you at the time of purchase.
  • Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
  • You are responsible for providing accurate shipping information. Delays or failed deliveries due to incorrect information are not the responsibility of You Official.

5. Intellectual Property

  • All content on the website, including text, images, logos, designs, and videos, is the property of You Official and protected by copyright laws.
  • You may not copy, reproduce, or distribute our content without prior written consent.

6. Limitation of Liability

  • You Official is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • While we take all reasonable precautions to ensure product quality, we are not responsible for damages caused by improper use or mishandling after delivery.

7. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of India.
  • Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Gurgaon, Haryana, India.

8. Contact Us

For questions about these Terms and Conditions, please contact us:
Address: A-640 A, Palam Vihar, Gurgaon – 122017, Haryana, India
Phone: +91-9650772545
Email: qeuries.youofficial@gmail.com
Website: https://youofficial.in/